This was the my first visit to this hotel and wow was I impressed. I have not enjoyed a hotel like this since my visit to Atlanta a few years ago. This was the best experience for me. The shower was extremely peaceful, relaxing, and hot. The water comes straight down from the ceiling so you have to keep your eyes closed lol. The bed was huge soft and cuddly. I could have stayed in it all day. The pillows were firm but soft.....if that makes since. Awesome first time experience!!!