I am very disappointed in the customer service I have received. Close to 2 months ago, I made a booking for a trip, and upon receiving an email from flightnetwork saying that the transaction was voided, I cancelled the booking. On the policies page it states that the payment would have an authorised hold on it lasting from 5 to 10 days. It has now been 58 days and the money still not been made available. I have contacted my bank already and they said they would chase flightnetwork up but evidently nothing has been done. I feel as though this is a problem on the part of flightnetwork, and honestly would never book from them ever again.
UPDATE: 45 days since this review was made and the bank has finally managed to chase the company down and get my money back. Overall this has been a highly stressful experience and I cannot say this enough but dont trust flightnetwork!! I know I wont ever buy from them again!