Long story short, I ordered a prosciutto pizza off Skip the Dishes and it arrived fairly burnt. I called the restaurant to let them know. At the time they were really good about it and promised me a credit towards another large pizza.
Fast forward to tonight, I called in to use the credit and Mike, who I think is the owner, said he couldn't find a record of the credit. He said they hired some new employees and that they move stuff around and maybe that was why he couldn't find the slip. To me it simply felt like he didn't want to provide the credit. In short, he said he couldn't honour the credit without a record because people often try to scam them for free food.
That's totally understandable but I had the previous order number from Skip the Dishes. Not to mention, he acknowledged that his staff often lose the slips. I gave him the order number over the phone and he rather colourfully replied that I should go *expletive* myself and hung up. I actually had a picture too but you can't really show that over the phone. I attached it below to the review.
The guy was probably having a bad day or something but I can't recommend a place that swears at customers and hangs up on them. Especially, when I still had the receipt. To be fair, the times I've ordered pizza before it has always been pretty good but I agree with other people that the delivery time can be quite long.
An okay late night option but if customer service is important to you there are other great options in the area like Niko's or Pizzeria Gaga.