Ive used these guys a few different times.... Today to re-key a home we are remodeling, and a few months ago when my baby brain locked my keys in the car (thank god my lo wasn't in it yet!)
The techs were fast, and prices were great compared to what I've paid before when I locked my keys in my house, and compared to re-keys on our previous projects. We will continue to use them :-)
Not sure why the other people posted negative reviews... I am really happy with them.