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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-11-22 00:00:00 (xsd:dateTime)
itemReviewed	Pizza Hut
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I am disappointed, though judging by previous reviews, not surprised to say that this location has failed repeatedly to uphold the standards of the company. We decided, against the advisement of previous reviewers, to give this location an opportunity to make us customers. Initially, the first time we ordered, our pizza was without sauce (or if there was sauce, it wasn't detectable) upon its arrival. We thought it was strange, but things happen, we chalked it up to an unfortunate night for that location, and let it go. A couple weeks later, we decided to give them a second chance. What do you know? The pizza was perfectly sauced... and it even had something extra... A large hair in the cheese. We contacted Pizza Hut, a little discouraged that we were let-down a second time by this location, and contacted the area supervisor who assured us that the situation could be remedied by giving us a credit. We accepted that solution, but the credit was never even applied to our account. Fast forward to tonight, we decided he "third time would be a charm," made the decision we'd try to order from them again and explain that we knew a credit was theoretically in the process of being issued to us (bear in mind it has been a handful of days, so it should have been available to us at this point). What we received instead of a remedied situation or an issued credit, was attitude from the particular employee we spoke to. I WOULD name him, because he clearly had no interest in performing his customer service duties, but it IS the holiday season and I'd hate to see somebody lose their job at this time. Being in the customer service industry myself, I understand that sometimes things get frustrating, but I also understand as a customer service representative that I need to uphold the standards of my company. My point is this, it was a whole lot of trouble to go through just to see if we might finally get a pizza that had the proper portion of sauce without the health hazards of human hair on it. Not worth our time. Won't ever be ordering from here again.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Dee

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