Called a hundred times! No answer.
Received a letter from a branch regarding their problem with my safe deposit box and request for a call. Called a hundred times, killed my whole afternoon. As no one picked up, got transferred to a main calling center, which is of course no help. Plus, he (Albert) hanged up on me too.
The branch is working till 5 pm. I am working till 5 pm, on the other side of town. Plus, what the hell they need to do with MY deposit box that I am paying for and now I have all these troubles to go through.