This is a great place and the recommendations made by Keerstan (their esthetician) and products they carry have made drastic improvements to my skin in a short three months. The ladies at the desk are friendly and lively and the office itself is very comfortable. If you're looking for a long-term skin care "plan", I recommend getting a preliminary facial by Keerstan and, more importantly, following her suggestions for future care and products. She hasn't steered me wrong and my skin looks better at 36 than it ever has.