I see a lot of reviews here on how it's amazing here. And yes, it's very beautiful on the inside but the staff is NOT beautiful on the inside at all. Selene is the cruelest woman I have met to this day, I just don't understand, they work at a SPA, SHOULDN'T YOU BE CALM AND TRANQUIL? Unbelievable, there are better spas in Toronto with amazing staff. If i could give this no stars, I'd find a way to eliminate the star-rating and just stamp it with a BIG RED PHRASE SAYING "SHITTY BITCHES"...phew I got THAT out of my system :)