I'm actually extremely disappointed. I am a local and went to get a month membership the other day to enjoy the spa facilities for the month. I was extremely excited because I had a walk through a few weeks prior and was pleased with what I saw. The two most important things to me ,aside from cleanliness and customer service, is the steam room and sauna. I purchase my membership head on down to the spa, again, very excited. I get my locker change and go sit in the steam room. This is where everything gets turned around. The steam room is cold! It turns on and then shuts off after 30 seconds give or take and then you sit there freezing. I came out with completely dry hair and skin. I then decided to jump in the sauna, figured it would be hot in there, nope! It's at a warm temp. I then call the lady over who's working and asked her what was going on she stuck her hand in the sauna and said it's kind of warm. Wait, what? Kind of warm? Saunas are supposed to make you sweat and steam rooms are supposed to make you sweat as well and wet. I asked her to check the steam room and she said it turns on every 15 minutes. I asked her if they could make it more frequent because it's cold in there and she just nope (with an attitude) and walks away. This is not what I was expecting , I was so appalled. I grabbed my stuff left and asked for a refund. I was extremely disappointed. If you're looking for a steam or sauna avoid this place at all cost!