My experience was wonderful from start until payment. I was thoroughly relaxed and enjoying myself. Then came time for payment and it went downhill quickly. Last year for Christmas my husband bought two gift cards, one for me and his sister so the two of us could get mani pedis together. We went a whole year without using them and finally made the time. They rang her gift card up just fine, but came back and told me that I had used it for a mani in January and now owed the difference. One, these gift cards were given to us with the stipulation that we would go together. Two, I haven't gotten my nails done since 2014. She tells me that there's no way someone could've used the gift card without physically having it...well, it's possible because it sat in the same drawer for a year. In the end, they somewhat remedied the situation, but I left shaking, heart racing and trying not to cry. What was supposed to be a relaxing experience with my sis-in-law turned into the polar opposite and I will never return.