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  • Way to go Five Guys Burgers and Fries putting cheese on my dairy free allergy alert burger. And FYI Five Guys Burgers and Fries your Westgate Mall 44116 location manager, Brittany, wouldn't even give me a refund. I even attempted to scrap off the cheese and still can't take the risk to eat it. Shame one you stating the company/employees is/are allergy aware. Lost me as a customer. The worst part is that she acted as if I was lying to get a refund! I don't care about the $10 I just won't ever trust your location to make my food again! The North Olmsted location is so much more careful and accommodating!! So insulting that the manager, Brittany at the Westgate mall location acted as if I was lying for a refund!
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