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  • Its been over 3 years since my hubby and I visited a BK. (New commercial - veggie burgers, etc) We went to the drive thru and ordered burgers, which literally took 5 minutes. After taking payment, we were advise to drive up to the front door and park. We waited another 10 minutes for our "fast food" dinner. Then, part of our order was missing, another few minutes. We get home, the burgers are BURNT - NOT EDIBLE. Any trained cook would know to START THE F*CK OVER on those burgers. They were not fit for our dogs to consume. DISGUSTING! I called the manager, who spoke very little English and was completely unhelpful. I am SUPER PISSED we wasted our money and time on crap food. I went to myBKexperience.com, but apparently they only want to hear some feedback, because they "had received the required amount of feedback for the time period." WHAT? *ALSO, I should add the "manager" said she would provide us with a refund, but we had to drive the 20 minutes back to her store - RIGHT NOW with the credit card. Yeah, Easter weekend, Ill just drop everything. UGGG!.
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