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  • Went to Tempe Kia looking to test drive a Forte5 and Doug Notter, the internet sales manager, assisted me. We had texted a bit before I arrived and on further discussion as we headed for the test drive, he asked me why I was interested in the Forte5. I explained what led me down that path and he asked if I had conisdered the Soul. I wasn't familiar with the model and he described some of the features that he thought I might find favorable. We were riding in the Forte5, which was fine, but I was intrigued by the Soul and agreed to look at one. He showed me several and after sitting in the Soul and checking out the features we did a test drive. The car was everything he represented and more. I started the day thinking I would just test drive one model and ended up buying a different model. Doug was terrific. He spent a great deal of time with me and I never felt rushed or like he felt inconvenienced. He answered questions, pointed out things but I never felt pushed to buy. By suggesting a different model car, it showed he listened to what I was saying and found a way to help discover a car I would really enjoy driving. His low-key, no-pressure approach was so different from what I expected. My whole experience at Tempe Kia was excellent and I would recommend them highly.
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