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  • Rude and unprofessional staff. I had my cart dissembled and received no apologies. I would expect much better customer service in Whole Foods since the store has higher prices compared to other groceries. However, I have never experienced such cart thievery by staff in other grocery stores, even after leaving cart alone for a while. I left my cart and went to the deli where I waited for deli lady to tell me ingredients and price of the pizza dough; it took her much longer than I expected. When I returned to place where I left my cart, there was none. I asked pink-haired bakery lady if she's seen it, but she didn't. When she asked cashiers, little Asian guy admitted that he dissembled it and returned my meat and cheese to the departments. No apologies. Bakery lady didn't say anything either. Wow, what a great customer service! I had to go back to the meat department and ask for my meat, explaining the situation. Meat guy said that it was probably done, so food wouldn't be stolen. Now I was accused of potential stealing. How the food sitting on the cart can be stolen?! On top of that, they sold my ground beef package, so I had to wait for new ground beef to be grounded and then packaged for me for 20 minutes. Again, no apologies were given.
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