We have been there several times in the past few month and always loved it, that's why we kept coming back! Last night though, not so great! We ordered protein bowls both with brown rice and the rice was just one big clump of overcooked mush, gross.
Also there were hardly any veggies and tofu, not like the other times we ordered the same dishes! That's not a great experience, but, what bothers me the most is the fact that the girl behind the counter couldn't care less about my complaints and she had the most annoying look on her face it was incredible!! She didn't try at all to make it any better, all she did was handing me a side of sauce straight from the fridge for my hot/warm dish to put on and let me know that there is usually no sauce in the dish except a little on the tofu! I am in the hospitality myself and I know that not everything can always be perfect but if its not than you have to at least try to make it right for your customers! Also, place had a ton of dirty tables and though there were like 3 people behind the counter and no other customers beside us, the tables did not get cleaned in the 30 minutes we were there ! Very disappointing