When I first walked into this restaurant for my girlfriend's birthday party, I was really impressed. The service was courteous as we were welcomed with coat check and shown to our tables.
First impression: nice ambience. Looks like a great place for a date. Sometimes awkwardly quiet (they have no background music), but I was impressed.
The food itself was actually quite good. I had the seafood mare risotto. Absolutely amazing. I'm normally not a fan of seafood other than sushi, but I have to say, the food was excellent.
So why two stars?
Well like many of the reviews I saw here, I too experienced bad service from the actual waiter assisting our table. I understand that we were a big group (about 16 people) and they can be stressful, but the server we had was absolutely horrendous.
We were for the most part on time (our group was complete by 8:15PM for a 8PM reservation), yet our server was rushing us to order food when most of us wanted to just start with appetizers and drinks.
That's fine, maybe it just closes early. But no it gets worse.
Our waiter had a tendency to just reach over you without asking. There were a couple of times he literally grinded my body with his sweaty body. Really not pleasant.
It gets even worse.
He was basically tossing the bruschetta onto our plates. Half the tomatoes spilled onto my dress pants. He spilled salad dressing on the girl beside me and did not seem the least be apologetic. Never once said excuse me or checked up to see how our meals were.
I try not to be a bad customer because I used to be a bus boy in high school, but man this guy was bad. So bad that I don't feel guilty for only tipping him 10% and that I still feel the need to call in and complain about him.