I don't usually go to this location but the Dundas one was closed due to renovations. I ordered veggie nachos, and was excited since all my previous visits didn't leave me with any troubles at all. Every time I ordered, the food would be hot and would remain hot until the last bite. However, this time was different. When I received my order, I realized that the box was cold. When I opened the box, the fries and the cheese curds were also cold. If served hot, I'm sure it would have been good, but, since it was cold, it was just disgusting. What made this experience worse was that it was my sister's first time at any Smoke's and after having said good things about it, cold poutine is all she has to go by.