I checked this place out last night with the entire family. There was 5 of us. I'm giving this a 4 Star due to a few things I believe they can easily improve on
Positives:
-Food is amazing. Love the variety of flavors
-Staff around the cooking section and the two guys were really cool. The guys both came by and asked us how the food was a few times but it could be because we sat right up at the high top counter
-Crayons provided to kids when asked. You have to know they provide these upon request. We have 3 kids from 2-7years old. Big plus for us
-loved the Special Benny that I ordered. Genius concept and so delicious! This place has specials is what I'm told so you have to ask. Its not on the regular menu.
Negatives:
1) Not a lot of seats. I had to sit my 2 year old on me while sitting on the high counter seats next to the kitchen. Not comfortable at all but they were packed inside. Nobody sat outside. I would suggest putting heaters or telling customers that there are heaters if they do have them. Really do not want to eat with a 2 year old on my lap on a bar stool the whole time. That was annoying.
2) Did not like that their kids meals doesn't come with a drink. You have to purchase the drink and costs 1.95 if I recall correctly. I have 3 kids. That adds up for us. For this place to be a non waited service Restaurant, the 1.95 on top of the 4.95-5.95 meals can add up and I don't have a seat for my 2 year old. ... seems a bit costly.
(In my opinion, you can go to Lazy Dog and be able to order kids meal, be waited on with comfortable booths for everybody and it costs less. Also includes crayons for the kids and their kids meals wont add the extra drink cost)
3) When we were waiting in line something happened three people before us that caused a stop in line for about 5 min. There was only one person at the check out line with a huge line just adding up for ordering. I don't know what the issue was but it took a good 15-20 min to order your food. Then you gotta factor the wait time for the food to be cooked. Maybe just one of those random things we got caught in. Hopefully not this bad all the time and that's why I was comparing it to Lazy Dogs. After 20 min in line, I really don't want to have my 2 year old sit on me while I eat and scarf the food down as fast as I can.
Probably not going to come back again with the kids unless it's not busy or someone approves on seating. I'm not someone who can place my jacket and purse down and leave my 2,5, and 7 year old to reserve a seat while I order so I'm screwed.