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| - In Las Vegas from Feb 3 to Feb 6, 2011. Via yelp reviews, I wanted to give Bachi a try and I am glad I did, and actually ate at Bachie twice during my Vegas getaway. Arrived las vegas on Thursday Feb 3, grabbed a rental car and first stop was Bachi as it is somewhat near the rental car facility. Ordered the Banh Mi burger, salt n pepper fries and ice tea. Burger 9/10 - nicely compose burger, great flavor! Salt n pepper fries, 9/10 spot on, perfect, blends nice with the burger. Ice Tea - The barley tea is usually good, had a least 3 glasses, a heavy ice tea with full flavor ~ I only drink ice tea (no coffee or soda) so this really hit the spot 10/10. Service - helpful and attentive. Total price $17 plus tip. So good I went back on Saturday Feb 5 - wife and I ordered the steam short ribs - three tasty, tasty "asian sliders" as the waitress called them - 10/10. Sampled both the sweet potato and Truffle Parmesan Fries ~ Sweet potato ok 7/10, T Parmesan 8/10 too much truffle drowns out the rest of the flavors. (Hey how about a fries sampler - great margins in fries) Shared a Ronin Burger, nice flavor, great presentation, 6.5/10, but undercooked for my liking ~ consulted with waitress, she explained that medium is the way their are cooked, hmm, hmm ~ a medium cooked burger has quite a degree of variance, from a sliver of pink to gushy pink as this was.... Bachi, I would recommend noting on your menu that the burgers are cooked "medium" and describe it as such and empower/train your staff to recognize and solve customer problems. Saturday 2/3, the staff was ill equipped and had problems meeting the needs of a 3/4 full restaurant. While we ate, it took Bachi over 15 mins to seat four parties (one group actually left) with many tables empty - gotta work that bug out cause I want you guys around the next time I am in Las Vegas. I dropped off a menu a the hotel concierge (joe/doug at the mandarin oriental) and told them this is a great place.
Summary: Superior Food (noting the burger cooking issue), Service - needs improvement! The food is too good to compromise with spotty sub par service.
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