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| - Epic. Food. Fail = Zero stars.
I came here after checking Yelp and seeing friends sing the praises of Thai Grill. I went in excited, hungry, and so happy to find a well-received place not horribly far from where I work. The bar was set high, sure, but not unreasonably so.
I ordered the shrimp and veggie tempura to nosh on while I waited for my friend to show up. She was driving an even longer distance, but I was too hungry to wait! I had a shrimp that seemed too soft and a couple small pieces of zucchini. (A) This was NOT tempura batter; there were two styles of batter/breading on the plate. (B) The batter was so thick that there were wet pockets of uncooked batter on the insides. (C) Some of the pieces looked like they had been re-fried at some point.
When M showed up she asked me what the hell I was eating and I explained that I was sending it back with the above explanation. The waitress was nice enough to listen to me and replace it with some Thai dumplings. Too large, dry, and with a wrapper that was soggy and falling apart, they *did* have an OK flavor. But it was just OK.
The thom kha soup was decent. Not my favorite, but edible. They love their fish sauce here, the flavors are way too obvious. Other than that and my personal preference that it be a tad creamier, it was the spice level I wanted and generally OK. Definitely the highlight, and that's not saying much today.
The shrimp panang damn near killed me, and not in a good way. I took some of just the curry, then with some vegetables... so far, I kinda liked it. A little bland, but I figured I could spice it up a bit. Then I had a shrimp. Even as I bit into it I knew it was going to be a problem. The shrimp was barely cooked: take all the sauce off of it and it was still grey, translucent, and in need of more time in the kitchen.
We pointed that out and ended the meal. Thankfully I had allergy meds in the car; I had a few decent bites of the curry in which the shrimp was cooked, then the shrimp itself... and I questioned the tempura, too. Bad juju and a bad reaction.
The cook apparently said this was her specialty; this is how she always does it. Nothing about the response indicated a bad day or an off dish or an off ingredient.
The waitress was nice enough, but that was the best thing about the whole experience. The service was slooooooooooow (2 hours for lunch?) and at one point I had to offer to come to her to get her help. We had to ask for water refills. Then, after the meal is over and we're sorting out the semi-OK parts... we are informed that they can only take cash today (of which neither of us had any on us) because their system was broken. When we said we only had cards with us, she wanted to take a card and run it on a system in the back (no receipts, mind you, and what system would this be?!) and we could come back and sign for it later?
I said I wasn't comfortable with that arrangement and wondered why no one said anything during the two hours we were there? That, and given the failure of the whole experience, found us suggesting that this meal be taken care of.
Not just no, but hell no. It was my first and last time there. Disappointed doesn't begin to cover it.
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