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| - My husband and I usually go to the Pho restaurant in this plaza, but noticed this place and decided to give it a try. We went with my sister and her boyfriend and child, and we stood in the entrance waiting to be seated and the waitress/hostess, who we later came to find out is actually the OWNER, walked past us several times without even acknowledging our presence. At one point, she stopped at a table right in front of where we were standing and the patrons at that table mentioned that we were waiting for a table, and she made a dismissive remark and gesture and walked away. We probably should have had a clue things wouldn't be great at that point and just left, but we were looking forward to trying some of the things on the menu so my husband went over to the deli side and asked if we could be seated, and a young man apologized and brought us to a table. (Mind you, it wasn't busy, there were two tables with people at them at the time.)
So we sat there, and no one even came to get our drink order. We waited at LEAST a good 15 minutes with no one coming to our table at all. We were all starving and getting annoyed at this point, and we began talking about just going someplace else to eat, because the wait was getting ridiculous with absolutely NO service. The deciding factor was when the "waitress" started getting angry at a table nearby when one of them asked for something she had ordered and had apparently been waiting for a long time for. The waitress very nastily, and LOUDLY told her she was getting it and that she had already told her that. We just looked at each other and got up to leave at that point, beyond disgusted with the service, or lack thereof in this place.
My husband went over to the deli side because he wanted to make a complaint and let them know that the service was unacceptable, and the waitress went over to the other side and at that point asked my husband how she could help him. After ignoring us in the dining room all this time. My husband said he didn't want to talk to her, he wanted to talk to a manager, which is when she informed him SHE was the owner!! Unbelievable! This, of course made my husband even more annoyed that the owner would treat patrons in her restaurant in such a horrible manner and let her know. She dismissively said she was sorry, and that was it.
I would give this place zero stars if I could, and I can't even give a review on the food, as we never even got the free bread in the 15 or 20 minutes we sat at our table. I'd avoid this place at all costs, unless rudeness is your thing.
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