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  • This store has gone down on Customer service. Imagine buying pavers, rocks and mulch with no help to load into my vehicle. If heading to the garden make sure to get a regular shopping cart from the parking lot if you need one because there is none in the garden area for you to use. The staff complains among themselves about cuts being made by new manager which is within earshot of customers. Who does that? I needed some paver stones and not a soul around to help. Had to lift them in the cart that I had to go back to the parking lot to get then load into my vehicle myself. Shameful! Had to match pavers I had at home or I would have left them right there. All these big box store seem to be getting worse. When I go to Ace Hardwares, there's more of a willingness to serve. How novel - customer service matters to them.
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