I must admit, the staff here @ Elizabeth House are kind, helpful and generally seem to care about what they do. I normally order a dozen roses from here per month or so. I ordered a mix of roses as they didn't have enough of the lavender roses she truly loves to make a dozen so I asked the gentleman to make a great arrangement with the color-ways she likes and what he believes would look and be the best. Flowers don't last forever but when she sent me this pic 4 days later I was truly disappointed and not worth the $100 price tag. However I will try to find the name of the last florist where her last 2 dozen arrangement came from and seemed to last forever.