My husband and I have been ordering from Barro's for years it's probably our favorite pizza place in town! We order from this location pretty regularly (about once every two weeks) and never have issues and the pizza is always great! Last night we put in an order for pickup for a few pizzas and wings, after getting home I realized the didn't give me one of our pizzas. It was partially my fault too I should've noticed before I left but the box that the breadsticks came in threw me off for being another pizza. Anyways, I called in to let them know I didn't get one of my pizzas and was transferred to a manager, I believe her name was Sunny, and she was just great! She was so friendly and apologetic and offered to have a new one delivered to me in 20 minutes. I only live about 5 minutes away thought so I told her I didn't mind coming back to pick it up and she said leave now it will be done in 5 minutes and ready when you get here- and it was! Once I got there she also threw in a free salad and 2 liter of soda without me even asking for anything extra. We were satisfied with the pizza like always and even more satisfied with the customer service from this place! We are customers for life