I've been to this location twice now and have never had a problem. The staff can seem a little overworked and frustrated but have always been helpful and nice. It is an outlet mall, so they do see higher than normal traffic.
The selection could use some improvement. It is very limited and repetitive. The prices are good, both times I have walked in, there was a buy one get one 50% off sale. So I cannot complain about that.
Each time I have checked out, as soon as I showed my military ID, I received a discount. The cashier was friendly and doubled checked to make sure I found everything and knew all the promotions going on. Pretty good store, especially for an outlet location.