My first experience here was good only because the manager was so nice and accommodating.
We ordered take out for 2 adults and 3 kids.
We've never been to a Potbelly before so the ordering process and menu was new to us.
We ordered 3 sandwiches, 2 Mac n cheese sides and a shake.
The sandwiches we ok, nothing particularly special.
We had the Mediterranean with onions, tomato and lettuce , I think I should have ordered more toppings to make the ratio of bread to filling a little better.
The big Italian with lettuce, tomato and onion was ok but had a piece of plastic wrap inside he sandiwch :( luckily it was spotted before the last bites were eaten
A ham and bacon sandwich, my son liked it, but how can you NOT like bacon
One Mac and cheese came out when it was time to pay but the milkshake and the other Mac was missing....I think the ordering process for non-sandwich items can use improvement.