I showed up 5 minutes early for my appointment to avoid wasting time checking in. After waiting 10 minutes one off the employees came and noted to me and my fiance, " I'm trying to figure where the doctors at" as the doctor strolls in late casually drinking coffee and with no sorry for making us wait. So she goes to the back and we and left us for another 10 minutes with no word said. I gave this place the benefit of the doubt because they were actually in Noda last year, but tnow they're now 20 minutes from Noda and will make you wait another 20 just to be seen... for your appointment that's been scheduled two weeks. Lost my business