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  • I was so excited to go to this shop today - I was there right at 10am because I have a vision of a quilt and needed supplies. When you walk in its bright, clean and well organized. The first person I encountered was awesome. She heard my vision and was like 'new to quilting? Awesome!' I was elated! Then while I was waiting for her I encountered another employee that was... Not rude but not very helpful and definitely treated me as if is as in the wrong place. First, I was dressed down - leggings and a sweatshirt, my tattoos that are cool by my standards, no makeup, hair up - what I call Friday errand casual, I didn't have my wedding ring on and I had my extremely well behaved toddler in tow so she could have looked at me and thought "not our client base" BUT when she was talking to me she kept repeating how expensive, hard and not for me quilting was. When I started explaining my idea she wasn't listening and she interrupted me twice. By the end of our time together it was obvious she didn't get my vision and had no desire to make the effort. I tried more than once to walk away and browse alone but she stayed right with me watching me look at things and commenting about their price. Talk about annoying. I asked for specific products and she told me multiple times how it wasn't right for me. "Self healing mat? Oh this one is xyz dollars and its a bit expensive for you", "circular ruler for cutting? You could use this one but it's $xyz", "classes? They START at $60 BUT it requires at least a $250 investment don't you think you should think about it?" Yeah, I do think I should think about it. Good point. Obviously you think I can't afford your products and you're treating me poorly. Talk about tacky. So, off I went to Joann's where I found a helpful sales person to explain some basics to me after getting me to sketch my vision on paper so she understood what I was talking about. A big sale later I'm on my way to my vision. Too bad that a small store doesn't want the business and sad that one of their employees is stuck in her idea of what quilting is and how customers should look.
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