The good: food was excellent, high quality, especially for the price. The clam chowder had lots of clam and good white pepper spiciness. The cheeseburger was made from high quality beef. Fries were excellent--not greasy. Pretzel-crusted wall-eye was exquisite. Also: view of the trains was really cool.
The bad: we called for a reservation to get a table near the window so that we could see the trains. We were informed that they did not take reservations. Upon arriving, we were informed that they had already reserved the table by the window; when we told them that we'd been told they didn't take reservations, they apologized but did nothing more. Disappointing.