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  • Is a .5 star review a option? Seriously this place is so bad that I finally have to write a review about it. Let me just tell you why... The service at this Brueggers is absolutely terrible ALWAYS. They go through employees like candy so clearly they can't keep anyone around. It really doesn't shock me though after I've met the woman who I would guess is the manager of this location. A few weeks back a coworker of mine ordered a box of bagels over the weekend for pickup on Monday. He was unable to come into the office so he asked me if I could picked up the bagels and told me they were already paid for. I show up and the woman tried to tell me I owed her for the bagels. I told her that my friend said he paid for them already and she assured me that he did not. I had no money on me (thank god) so I went back to the office and had my coworker work it out. He ended up calling the hotline and he did indeed pay for the bagels and it had already hit is account. From there he called the store directly and the woman said she forgot to check the catering system to see if it was paid for. So if I had money on me I would have paid for the bagels a second time. So I walked back over and this woman is now just cleaning up behind the counter where there are already other workers. Oblivious to the fact that theres a line of people waiting to pay and me waiting for my bagels. She came over and rang everyone out and then just went back to doing whatever she was doing without asking if we needed something. We had to get someone else's attention to get our bagels. Flash forward to this past week and I stopped in again. The same lady was there of course and this time she's once again cleaning ignoring the fact people are waiting to pay for their food. I understand that things need cleaned since I've worked in the food industry myself but the second you have unattended customers is the second you attend to them. People have work and don't have time to sit around and wait for you.
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