Methinks not is right.
LONG story short...
Pizza was 1 hour late. Area Supervisor was not willing to do a dang thing about it except say, "I'm sorry." I asked for our pizza and a refund and he said he'd give me a refund but he was also going to take my pizza back. I don't think so.
Bottom line is we got our pizza and a refund. A cold pizza. We lost our lunch hour waiting for this cold pizza.
Please do avoid this store. At least until they have better management...