I was in Chinatown with my boyfriend yesterday and we decided to eat here because he was shocked that I've never tried hot pot. As soon as we walked into the store we were immediately seated and started ordering.
Ordering out food with the "first" and "second" round was kind of confusing, and when we asked the waiter about it, it seemed though their English wasn't very good. That was fine since my boyfriend is Chinese and was able to communicate with the waiter. We got our soup bases and our food pretty quickly.
Overall it was a pretty good experience and the decorations are nice and simple. I would definitely come again.