Started my service with these people who are honestly helping the customer not out to fleece you for all the options they can sign you up for. As easy and painless a changeover as I've ever experienced with these super nice people. I came back for another emergency issue with my phone and again they fixed it in a jiffy with smiles and no charge. I love this company and would have changed years ago from the biggest if I'd known there are really people who care out there in c phone land.