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  • This place is highly questionable to say the least. If you have a well trained dog that never pees or poops indoors then there should be no reason why his/her bed should be returned reeking of pee after staying 3 days at a boarder, unless your pet was forced to stay indoors for 3 days and never let outside to do his/her business and play; as it was promised. That's exactly what happened to our dog at this place. Be wary of any boarder who insists on knowing the exact time when you need to pick up your dog. This place does that often, and after our last experience I can see why. They probably don't really let dogs out as they promise or don't take good care of them, so they need to know exactly when you're picking him/her up so they can cover up the evidence. If you're the owner/manager is reading this: please pay much closer attention to what your employees are doing. No caring and loving dog owner wants to have his/her dog treated this way when he/she entrust you to take care of it. Nobody is asking for anything special here. Our dog did not require special treatment of any sort. Our dog, like most others, simply required for your business to keep its promises. Your staff completely failed at doing this.
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