I really want to give this place 5 stars, I really do. It's clean, well maintained, and just nice inside.
Where they fail is the lack of adequate staffing and how they group together people at the lanes. There's usually only one person working the desk. Although friendly, this adds inordinate wait time to get a lane or to re-up on games.
Three times we went at hours that were not busy, and all three times the two of us were sandwiched between loud and obnoxious groups who had zero bowling etiquette.To the right of us was easily 15-20 empty lanes. I like to have a good time and understand people come there and get a little drunk. I can tolerate that, but we're talking about outright ridiculousness.
On one afternoon, I witnessed one adult lady pull her pants down and rub her bare butt on the table. I am 99% certain the bar staff witnessed it and have zero idea of how the bowling staff could not have heard how loud they were since they were screaming at each other the entire time I was there (2 hours). If you complain, they just kind of shrug their shoulders.
Better staff management and lane management would definitely increase my star rating.