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http://www.openvoc.eu/poi#funnyReviews
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  • Our salesman was new and great. We were originally happy with this dealership. Our new car's payment was slightly higher based on the negative equity in our old vehicle. A few days after buying the new vehicle, we received the statement on the old loan. It turns out, $600 less was owed on it than we had estimated. We were informed that any extra money ($600) would come back to us after the loan was paid off. Today we get a statement from the finance company stating the loan was paid off. There was no mention of the extra $600. After phone calls and looking at the paperwork, we realized the paperwork that was printed out was NOT the same as what was signed in the office. I was a bit suspicious that you had to sign the electronic papers rather than a hard copy. It turns out, they DO change the information before printing. Our paperwork had no mention of the car payoff. No mention of a trade in, whatsoever. I'm not sure where that extra $600 went that they figured into our payments, but it didn't go to the old finance company and it isn't coming back to us.
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