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  • First time and last time! Do not come here if you are hungry. We were a group of 9 with reservations at 7pm. From the moment we were seated service was SLOW. Took long for menus to come, drinks, and to take our order. At first we were enjoyimg ourselves and watching the game. We were there for the summerlicious menu and 2 of us ordered from the regular menu and got the game night prime rib special. We ordered appetizers which came within 20 mins. However the waitress was not attentive. She did not even refill our waters until asked. Although she asked the men if they wanted another beer and my friend if she wanted more wine. But our main courses did not come at 8, 8:30 nor at 9. We called for a manager to check on our food. A woman came by to give excuses with her apology. "I am sorry but is this your first time here? It's summerlicious and a game night, we are always this slow. Sorry no one told you before you sat down. We have lots of groups tonight and I have to go apologize to all of them." When we told her how disappointing the service was she only offered to give a discount. After our complaint the manager brought us 2 free chips and dip which were stale. We were so hungry that we ate them anyway. I was 32 weeks pregnant and beyond really hungry. Our main courses came out starting at 9:20 with the last of our group being served at 9:30. Many of the group ordered steak which was over cooked not medium rare. One prime rib which was supposed to be medium rare came out medium well. The butter chicken dish was bland. We still ate it because we could not wait any more. No one asked if the food was cooked to our liking. They proceeded to avoid us. Even desserts were slow. At the end we were given our bills with a 20% discount but the gratuity was already added in. So we got really a 5% discount for our inconvenience. What really upset us was the insincere apology for terrible service. We won't be coming back.
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