Some of the reviews are pretty low but in my experience, it wasn't that bad. Came in here on a Saturday and I'm not gonna lie... Service is slow. We walked in at 12pm and left the bank at around 130pm. Granted there were a lot of things we had to do but there were only 2 personal bankers which is why we waited a long time to be helped. The banker however was nice, friendly and personable so it offsets the long wait and slow service. I recommend coming in on a weekday when there are more associates or come in earlier on a Saturday and be prepared to wait!