I just bought my 3rd and 4th bikes from Tempe Bicycle last weekend. I have never had any complaints, unlike most of the reviewers here! I got my new MTB for about $500 less than I have seen elsewhere and my wife's road bike for about $200 less. Overall, this was another plesant experience purchasing bikes. Yes, the bikes are expensive. Bikes are expensive everywhere! They are no more expensive here than any other bike shop in town; usually cheaper. I have also had great customer service here every time I have been in. I definitely reccomend.