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  • Food was good. Everything else from the minute I walked in to put my name on the list was not. Wait time to be seated was twice what we were told. I get we came on a busy day but then why low-ball it that much? Time to get our food was also crazy, about 30 minutes for our appetizer and then another 15 for the three chicken and waffle orders. The kitchen seemed backed up, but again, why not just say something? That was the worst part of the whole experience. Our server barely acknowledged us. We wanted to give him the benefit of the doubt that mate he was just busy, but we realized we never even saw him on the floor. He wasn't running food, or checking other tables. He was in the kitchen for 15-20 min at a time. At one point I saw him leaning against the server stand talking to someone, and I waved him down because we needed refills. Instead of coming to us, he ducked back in the kitchen, then came out a few minutes later and just said "your food is coming, guys then tried to leave again before we could even ask for refills. And up to the point, we had never even mentioned the time. We couldn't have, because he had been in the kitchen for 15 min! Also, one of the plates we were given had a crack in it, and both the men's and women's restrooms were out of soap for the entire hour and a half we were there, even after telling one of the employees in the first 20 min. Hopefully none of the employees were using the bathroom during that time.
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