If there is 0 star here, I definitely will go with that. We went there on Christmas Eve, and there were several parties waiting outside. We got our number and notice by the owner we had to wait outside. We gotta stay chill and patiently wait for us to be called. After couple of minutes there was a party of 6 came in and without waiting, then we realized they skipped us. We were trying to tell the owner that we were in front of them, however the owner wasn't really friendly and almost yelled us he called us but we didn't appear. WTH! We were just outside. He opened the door rudely and yelled at us again 'go outside'. We decided leave for another place AND never stop by this horrible place anymore. Even though you are selected as top 100 Chinese restaurant in US, so what? Your customer services is the worst!