I went to PC Plus recently due to the positive reviews on Yelp. I was not disappointed in the least. Rumzi was patient with me as I was not even sure how to explain what went wrong with my laptop. In fact, he fired it up right there while I waited so he could see for himself. I was so pleased with the repair and service. He took care of every annoying issue that I brought to him. He was kind and extremely thorough. He told me if I had any problems whatsoever, he would take care of them. It is perfect. I could not be happier to have found the best place ever!!