Worse service ever. Paid for the service, asked a question if the wash would clean off all the bugs on the vehicle from a camping trip. Manager stated "you should have paid 10 dollars for the the bug wash, I'm not guaranteeing anything" we asked if we could upgrade before going through the wash, manager stated there was nothing he could do and would not refund anything for us. Requested for the managers information, the manager on duty was rude, stated if we wanted the information for corporate we could go through the wash and ask for the card. Called corporate and never received a phone call back. Never going back. If I had an option to select no stars, I would. Definitely unprofessional business.