Let me just start off by saying that I am BIG on customer service and this place exceeded my expectations! Everyone here is so nice and professional. The entire process was great from the moment I called to make the first appointment, to being greeted on the studio, to the eyelash application. I did have quite a few lashes fall out the next day but the studio was able to promptly get me in for a correction. Ryan jumped right in and helped her staff! She was lovely and did an amazing job on my lashes. By the time that I was finished I felt like I had known her forever lol that's how comfortable she made me feel as well as the entire team! Since the correction, I have had minimal lash loss outside of the usual shedding process. I love my lashes! Thanks guys!