I recently went on a trip to bring my 1 year old son to see my family in Michigan for the first time. The worst part about the trip WAS the service I received from Delta. I had to change my flight and return home a few days early, they charged a fee for this change (which I expected). Online it told me the fee was $200 and they ended up charging me $300 THEN as I tried to fly out that Monday the 12th of August my flight was delayed from Grand Rapids to Detroit, but once I finally got to Detoit they told me there was NO flight out to Phoenix. I had to stay at a hotel with my infant son, in a strange location, with no guarantee I would even get on a flight the next day! They made no offers to refund the extra monies they charged me and to date have not responded to my emails in regards to this. BAD service all the way around and I will NEVER fly with them EVER again.