These scam artists took advantage of my elderly mother and charged her $900 for a simple re-key that shouldn't have cost more than $200 (I did my research).when I called the manager, Tony, he informed me that my mother had signed a contract and agreed to the price so there is no dispute. He went on to inform me that if my mother is unable to think for herself, then maybe I should be there whenever she needs services of any kind. People/businesses who take advantage of the elderly are the sum of the earth. I feel the same way the the mother of the special needs child feels. I will do anything I can to make sure the public knows what scammers these a-holes are. I've already contacted BBB.