This was a great seamless process, just as I have come to expect from National. I thought I would try and save money by going to a lesser known competitor I found on Travelocity, but it was horrible. I came in later than I said I would and they had to change my rate. So, I walked over to National and they got me in a car right then and there. No waiting, no fuss, just the best service. Yes, it costs a little more but I know what I am getting when I rent from National. I'll never not rent from them.