Called for an appt and was told I could come in at 10 am today. The service was going to take 2 hours which is hard since this is my only car but I wanted to get it done. Drove all the way down here under the impression that this was my appointment time only to be told that the detailer had 2 cars of front of mine and that he could maybe start in an hour and the service was more like 2.5-3 hours. What a waste of time and gas! Don't schedule appointments if you are not available!