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| - I've been a Port Authority rider for about eight months now.
First of all, unlike in Vancouver, where the buses I rode seemed to consistently arrive 5 minutes early, I can trust Port Authority buses to be about 2-5 minutes behind the scheduled time, which is perfect. (It's saved me more than once when, say, I realize that I forgot to grab my umbrella and have to run back into my apartment.)
The main problem is when there are holes in the schedule where a scheduled bus just never arrives, probably due to technical problems. That's happened to me at least once per month, but it's not so pervasive as to be a major issue.
All in all, I've found the buses to be dependable and convenient. Pittsburgh has punishingly complex topography- it's full of craggy valleys, towering hills, and plenty of rivers and streams- so considering that there's nothing even CLOSE to a grid system, it's a major accomplishment to have a mass transit system set up so smoothly.
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