Seems like peoples experiences here are hit or miss. Some love it, some hate it. I've been here almost a month and haven't had any major issues. Yes, it can get crowded, but even at peak times it's never interfered with my workout. The staff ranges from fantastic to average depending on the employee, but I've never had a problem with anyone. General atmosphere is pretty chill. Everyone's always polite and respectful to each other. Its almost always pretty clean outside of the occasional people who just leave their towels around but i always see an employee back there cleaning up. Music choices can be garbage sometimes but I have a pair of headphones if they decide to play Pitbull. If things go south I'll update this review but for the time being I'm pretty happy with what I'm getting.